Flight UA 4656: ORD to TYS
- Aircraft: Embraer 175 (Operated by SkyWest)
- Class: United First Class
- Flight Time: 1 hour 45 minutes
- Seat: 2A
Seat info:
- Pitch 37 in
- Width 20 in
- Recline 5 in
Experience: A stark contrast to the long-haul flights, this short-haul journey in United First Class was delightful. The seat offered standard first-class comfort, with no IFE but a power plug and inflight magazine.
Service was exceptional. The crew greeted passengers by name and offered a welcome drink—water or sparkling wine. During the flight, drinks were served in actual glasses alongside a selection of quality snacks, including highly recommended mini chocolate chip cookies. While no hot meals were provided, the crew’s attentiveness and friendly demeanor compensated. The lavatories were slightly dirty but otherwise functional.
Conclusion: This flight demonstrated United’s ability to provide excellent service when done right. Despite the lack of a meal service or IFE, the crew’s warmth and professionalism made for a comfortable and pleasant experience.
Photo credits (Review: United Express Embraer E-175 First Class – Live and Let’s Fly)